Privacy Policy

At Faaye Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

When you place an order, contact us, or subscribe to our newsletter, we may collect information such as:

• Name
• Phone number
• Email address
• Shipping and billing address
• Order details
• Information you provide when contacting us

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Contact you about your order
• Provide customer support
• Process returns, exchanges, and refunds
• Send promotional or newsletter emails if you have subscribed
• Improve our website, products, and services
• Prevent fraudulent or unauthorized activity

3. Payment Information

Payments may be processed through third-party payment providers. Faaye Studio does not intentionally store your complete payment or card details on our own systems.

4. Cookies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve your shopping experience.

5. Third-Party Services

We may use trusted third-party services such as payment providers, courier companies, analytics services, and Shopify to operate our store and provide services to you.

These providers may process information as necessary to perform their services.

6. Your Information

We do not sell or rent your personal information to third parties.

We only share information when necessary to process your order, provide services, comply with legal requirements, or protect our website and customers.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

8. Marketing & Newsletter

If you subscribe to our newsletter, we may use your email address to send you updates, offers, and information about Faaye Studio.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Faaye Studio through the contact information provided on our website.